Crypto.com Says Hackers Stole Nearly $34M From Users

The hack prompted the site to now offer protection for funds of up to $250,000 in the event of a third party gaining unauthorized access to accounts.

Jan 20, 2022 at 10:59 a.m. UTC
Updated Jan 20, 2022 at 3:14 p.m. UTC

Jamie Crawley is a CoinDesk news reporter based in London.

Cryptocurrency exchange Crypto.com said hackers stole nearly $34 million during the Jan. 17 hack.

  • The Singapore-based exchange, in an update on Thursday, acknowledged that unauthorized withdrawals totaled 4836.26 ether ($15.2 million), 443.93 bitcoin ($18.7 million) and $66,200 in U.S. dollars.
  • On-chain data from PeckShield had previously suggested that 4,600 ether had been stolen and were being laundered via Tornado Cash, an ETH mixer protocol aimed at improving transaction privacy.
  • As a result of the hack, Crypto.com has introduced a Worldwide Account Protection Program (WAPP), whereby qualified users' funds are protected up to $250,000 in the event of a third party gaining unauthorized access to their account.
  • The hack affected 483 users, all of whom have been fully reimbursed, Crypto.com said.
  • Following reports of "unauthorized activity" on Monday Crypto.com suspended withdrawals on its platform, subsequently advising users to sign back in and reset their two-factor authentication.
  • Crypto.com CEO Kris Marszalek told Bloomberg TV on Wednesday that the numbers for the hack were "not particularly material and customer funds were not at risk."
  • A recent hack of crypto exchange BitMart saw losses of $196 million after a private key was stolen.

UPDATE (Jan. 20, 2022, 14:16 UTC): Adds information on Crypto.com's new WAPP program.


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Jamie Crawley is a CoinDesk news reporter based in London.

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Jamie Crawley is a CoinDesk news reporter based in London.

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