Crypto.com CEO Acknowledges 400 Customer Accounts Were Hacked

The CEO of Singapore-based crypto exchange Crypto.com, Kris Marszalek, confirmed on Bloomberg TV on Wednesday that 400 accounts were hacked earlier this week after several layers of the firm’s security were breached.

On Monday, Crypto.com suspended withdrawals on its platform following user reports of “unauthorized activity.” Later, users were required to sign back into their accounts and reset their two-factor authentication.
After detecting the breaches, Marszalek said the firm quickly paused withdrawals, fixed the issue and was "back online in about 13 to 14 hours." He added that the same day, “all of the accounts that were affected were reimbursed so there was no loss of customer funds.”
According to on-chain data, approximately $15 million in ether (4,600 ETH) was stolen in the attack and being laundered via Tornado Cash, although Marszalek would not say on Wednesday how much money had been taken. He said Crypto.com would release a post-mortem in a few days that would include the final amount.
Marszalek further emphasized that “given the scale of the business, these numbers are not particularly material and customer funds were not at risk.”

DISCLOSURE

Please note that our privacy policy, terms of use, cookies, and do not sell my personal information has been updated.

The leader in news and information on cryptocurrency, digital assets and the future of money, CoinDesk is a media outlet that strives for the highest journalistic standards and abides by a strict set of editorial policies. CoinDesk is an independent operating subsidiary of Digital Currency Group, which invests in cryptocurrencies and blockchain startups. As part of their compensation, certain CoinDesk employees, including editorial employees, may receive exposure to DCG equity in the form of stock appreciation rights, which vest over a multi-year period. CoinDesk journalists are not allowed to purchase stock outright in DCG.

Nelson Wang

Nelson Wang is CoinDesk's news editor for the East Coast. He holds BTC and ETH above CoinDesk's disclosure threshold of $1,000.

Follow @NelWang on Twitter

Learn more about Consensus 2024, CoinDesk’s longest-running and most influential event that brings together all sides of crypto, blockchain and Web3. Head to consensus.coindesk.com to register and buy your pass now.