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Voyager Digital Back Online After Cyberattack

Voyager reassured its customers no funds or personal information were compromised but warned it will take time to get its app back online again.

By Tanzeel Akhtar
AccessTimeIconDec 29, 2020 at 10:18 a.m. UTC
Updated Sep 14, 2021 at 10:49 a.m. UTC
Voyager CEO Steve Ehrlich (right) with Robert Dykes of Caspian at Consensus 2019.

Voyager CEO Steve Ehrlich (right) with Robert Dykes of Caspian at Consensus 2019.

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Publicly traded digital-asset brokerage Voyager Digital (OTC: VYGYF) was forced to take its system offline on Monday after a cyberattack compromised the exchange system.

  • In a series of tweets, the Canada-based firm apologized and informed customers its domain name system (DNS) server was compromised but has since been recovered.
  • “Unfortunately, I was faced with a tough choice today. We were alerted by our tracking system, and we decided to take the system offline. Safety and security of customer assets and information is paramount. I appreciate all the support of the community as we work through this,” tweeted Steve Ehrlich, co-founder and CEO of Voyager.
  • Voyager reassured its customers no funds or personal information were compromised but warned it will take 24 hours to get its app back online again.
  • The brokerage announced its app is now back online Tuesday morning and the ‘vast majority’ of users have access. Trading is expected to resume shortly afterward.
  • Voyager also recommends users change their password as a safety precaution and use a 2FA with an authenticator app.

Read more: Voyager Digital Revenue Rises Over 1,000% on Increased Crypto Adoption

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