Cyberattackers Demand $11M in Bitcoin From Japanese Gaming Giant Capcom

Japanese gaming giant Capcom’s networks have reportedly come under attack, with criminals demanding a bitcoin ransom in exchange for not leaking confidential company information to the public.

AccessTimeIconNov 11, 2020 at 1:30 a.m. UTC
Updated Sep 14, 2021 at 10:29 a.m. UTC

Japanese Gaming Giant Capcom, creator of popular games including Resident Evil and Street Fighter, fell victim to a ransomware hit in early November, with attackers allegedly demanding $11 million in bitcoin in exchange for not leaking illegally obtained confidential information to the public, CoinDesk Japan reported Tuesday. 

In a Nov. 4 press release, Capcom said the group’s networks had come under attack in the early morning hours of Nov. 2. The attacks affected “certain systems” including email and file servers, and there was no indication any customer information was breached, the announcement said. The company is currently consulting with local law enforcement on the investigation into the attack.

Cybercriminals demanding bitcoin continues to be a problem in 2020, as high-profile Twitter accounts and the New Zealand stock exchange came under siege in similar attacks earlier this year. 

In October, Japan’s government and schools came under attack from extortionists demanding bitcoin, threatening acts of violence. Similar reports had surfaced in Austria.  

On Tuesday, Nikkei Japan reported a group calling itself "RAGNAR LOCKER" had succeeded on Nov. 9 in downloading 1 terabyte of sensitive data from Capcom, including personal information of employees and customers. In return for not leaking the information, the attackers reportedly ordered the company to contact the organization by 8:00 a.m. Japan time by Nov 11.

Japanese media organization Asahi Shimbun also reported on Nov. 9 that some of Capcom's internal servers and computers were infected with ransomware, and certain company operations were temporarily suspended. When a network is infected with ransomware, user access is restricted. Ransomware creators then demand ransoms from affected companies and others to lift the restrictions.

Asahi's TV news program "Hodo Station" said on Nov. 10 that cybercriminals may be demanding Capcom pay a ransom of 1.1 billion yen ($11 million) in bitcoin, CoinDesk Japan reported.

On Wednesday, The Japan Times and Nikkei Japan reported that the hacker group has released some of the illegally obtained information after Capcom failed to meet the 8:00 a.m. deadline. According to Japan Times, some content is viewable and contains images of passports.

Capcom refrained from commenting on details, but did say that it has not confirmed that any customer information leaks so far.

Update (Nov. 11, 2020, 14:36 UTC): The attackers followed through on their threat after this article was published, releasing confidential information early Wednesday.


Please note that our privacy policy, terms of use, cookies, and do not sell my personal information has been updated.

CoinDesk is an award-winning media outlet that covers the cryptocurrency industry. Its journalists abide by a strict set of editorial policies. In November 2023, CoinDesk was acquired by the Bullish group, owner of Bullish, a regulated, digital assets exchange. The Bullish group is majority-owned by; both companies have interests in a variety of blockchain and digital asset businesses and significant holdings of digital assets, including bitcoin. CoinDesk operates as an independent subsidiary with an editorial committee to protect journalistic independence. CoinDesk employees, including journalists, may receive options in the Bullish group as part of their compensation.