eBay CEO: PayPal Will Have to Integrate Digital Currencies

John Donahoe has once again suggested that the integration of digital currencies into his companies' offerings is inevitable.

AccessTimeIconJun 5, 2014 at 2:11 p.m. UTC
Updated Sep 11, 2021 at 10:51 a.m. UTC
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John Donahoe, CEO of online e-commerce marketplace eBay and its subsidiary PayPal, has once again hinted strongly that he sees the integration of bitcoin into his companies' offerings as inevitable.

His new statements suggest that bitcoin may be more than simply on eBay's "radar screen" as he has previously suggested, and follow his May declaration at a shareholders' meeting that the company is "actively considering" integrating bitcoin into its online payment gateway, PayPal.

In a new interview with CNBC, Donahoe reiterated that he expects bitcoin to play a role in the company's future plans, stating:

"I think there's no doubt digital currency is going to play an important role going forward, and at PayPal, we're going to have to integrate digital currencies into our wallet."

Although Donahoe did not provide a timeline as to when the company's users can expect such functionality, he did speculate on several ways bitcoin could come to play a key role in facilitating commerce on eBay and PayPal:

"I think you'll see bitcoin used in different use cases, whether it's a peer-to-peer use case, a cross-border transaction – someone's sending currency to someone else, and over time, you'll start to see it with some merchants accepting bitcoin."

The CEO also indicated that he personally owns bitcoin, and that he is more interested in understanding the technology behind bitcoin than using it as an investment.

Empowering small businesses

In the interview, Donahoe also addressed an ongoing issue with rival Amazon, which has recently found itself embroiled in a battle with a major book publisher.

While the comments were unrelated to bitcoin, his response does provide a insight into why eBay may be looking to embrace digital currency at a time when other major tech players such as Amazon and Apple are holding the innovative technology at bay.

Donahoe told CNBC:

"What ebay represents is opportunity for small sellers. [...] eBay, from its very beginning, took entrepreneurs, took small businesses, and now also some large businesses, can give them an equal playing field to reach 140 million buyers around the world."

As more small merchants begin to associate strongly with bitcoin, it's possible that eBay will see increased demand for the addition of such offerings.

eBay's slow bitcoin build

Although eBay has not formally embraced digital currencies – as other online e-commerce players like Overstock and TigerDirect have done, the company nonetheless has allowed the technology to be used on its website, if only in particular use cases.

For example, eBay's classifieds listings sections in the US and UK now display virtual currency categories where consumers can facilitate peer-to-peer digital currency buying and selling.

That move was encouraged by site users, many of whom had previously sought to exchange such assets via eBay's global platform, but reported that postings were removed for conflicting with the company's policies at the time.

For Donahoe's full remarks, watch the complete interview below:


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