FTX Customers Have Until End-September to Submit Bankruptcy Claims

Former customers will receive an email containing a link to the Customer Claims Portal.

AccessTimeIconJun 29, 2023 at 8:48 a.m. UTC
Updated Jun 29, 2023 at 6:39 p.m. UTC
10 Years of Decentralizing the Future
May 29-31, 2024 - Austin, TexasThe biggest and most established global hub for everything crypto, blockchain and Web3.Register Now

Former customers of crypto exchange FTX, trading firm Alameda Research and dozens of affiliated companies have until Sept. 29 to submit claims against the bankruptcy estate and vote on the Chapter 11 restructuring plan.

Each claim against the exchange requires the claimant to specify the type of asset (cryptocurrency, fiat, or NFT) and be denominated in U.S. dollars, according to an order from the Bankruptcy Court for the District of Delaware.

Every former customer will receive an email containing a link to the Customer Claims Portal.

The list of debtor companies eligible for the claims can be found here. Notably absent are FTX’s European and Japanese entities, which maintained segregated accounts. As CoinDesk has reported, Japan was one of the best places to be an FTX customer given its post-Mt. Gox regulatory environment, which requires the use of third-party custodians.

A recent report from FTX CEO John Ray III said that the exchange owes its customers $8.7 billion. It has recovered about $7 billion in liquid assets.

Edited by Sheldon Reback.


Please note that our privacy policy, terms of use, cookies, and do not sell my personal information has been updated.

The leader in news and information on cryptocurrency, digital assets and the future of money, CoinDesk is an award-winning media outlet that strives for the highest journalistic standards and abides by a strict set of editorial policies. In November 2023, CoinDesk was acquired by Bullish group, owner of Bullish, a regulated, institutional digital assets exchange. Bullish group is majority owned by Block.one; both groups have interests in a variety of blockchain and digital asset businesses and significant holdings of digital assets, including bitcoin. CoinDesk operates as an independent subsidiary, and an editorial committee, chaired by a former editor-in-chief of The Wall Street Journal, is being formed to support journalistic integrity.

Learn more about Consensus 2024, CoinDesk's longest-running and most influential event that brings together all sides of crypto, blockchain and Web3. Head to consensus.coindesk.com to register and buy your pass now.

Read more about