Watch out for phishing emails, says OpenSea, after staff at the world’s largest non-fungible token (NFT) marketplace discovered that an employee of Customer.io, a platform for managing email newsletters and campaigns, leaked the list of OpenSea customers’ emails to an outside party.
- Email newsletter management platforms and Customer Relationship Management (CRM) software appear to be a weak spot for crypto firms as leaks of this data continue to happen at a high frequency.
- In March, Hubspot, a platform similar to Customer.io, was hacked, affecting BlockFi, Swan Bitcoin, NYDIG and Circle.
- Users of these platforms had their names, phone numbers and email addresses leaked to an outside party.
- On Twitter, OpenSea customers are complaining of an uptick in spam emails, calls and text messages.
CoinDesk is an award-winning media outlet that covers the cryptocurrency industry. Its journalists abide by a strict set of editorial policies. In November 2023, CoinDesk was acquired by the Bullish group, owner of Bullish, a regulated, digital assets exchange. The Bullish group is majority-owned by Block.one; both companies have interests in a variety of blockchain and digital asset businesses and significant holdings of digital assets, including bitcoin. CoinDesk operates as an independent subsidiary with an editorial committee to protect journalistic independence. CoinDesk offers all employees above a certain salary threshold, including journalists, stock options in the Bullish group as part of their compensation.