Enterprise Blockchain: Customer Service

As the blockchain industry continues to develop and best practices become established, companies and networks can learn from the setbacks and successes of others. Hear from enterprise executives, consortium leaders and industry economists about challenges, opportunities, and how the COVID-19 crisis has impacted their efforts towards the path to monetization. Adam Caplan of Salesforce and Dominic Williams of Dfinity join Ian Allison and Sandra Ro to discuss the future of blockchain-based customer management.