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Sweden-based digital currency mining hardware developer KnCMiner has announced that customers waiting for their Neptune mining product to ship can opt to receive a modified Jupiter rig instead.

The Neptune sports 3 TH/s of hashing speed and carries a price tag of $9,995. The 20-nm miner is based on the Jupiter design, but consumes 30% less electricity at an estimated rate of 0.7 watts per GH/s.

The announcement, published on the company's website, offers KnCMiner customers an alternative to waiting for the production of the Neptune line of mining hardware.

Technology swap available

The modified Jupiters, according to KnCMiner, are capable of achieving the same 3 TH/s estimated for the Neptune line. KnCMiner is offering this alternative free of charge and with immediate shipping.

The company outlined the alternative in a statement:

"If more than 400 people want to have the conversion, we will ship in order of payment for the original Neptune order. This offer will be open for seven days for people to contact us."

After the seven-day period, KnCMiner will close submissions and reach out to those who requested the modified Jupiter unit.

Assuaging customer concerns

KnCMiner has a history of offering alternatives to its customers in the event of a delay of the Neptune line.

Earlier this year, the company released a "Plan B" which enabled customers to receive refunds in US dollars or 3 TH/s worth of mining power hosted at a Sweden-based data center. Last September, KnCMiner announced that Jupiter buyers who faced delays would receive upgraded units that provide additional processing power.

The announcement is notable in light of the frequent delays experienced by consumers who order personal mining equipment. For more on the extent of this industry problem, read our most recent report here.

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