Australian Neobank Volt Inks Partnership Deal With Crypto Exchange BTC Markets

The partnership marks a first of its kind in the country, the companies said.

AccessTimeIconSep 6, 2021 at 8:36 a.m. UTC
Updated May 11, 2023 at 4:13 p.m. UTC
10 Years of Decentralizing the Future
May 29-31, 2024 - Austin, TexasThe biggest and most established global hub for everything crypto, blockchain and Web3.Register Now

Australia-based crypto exchange BTC Markets (BTCM) has tapped a digital bank to provide its platform with integrated banking services.

In a press release Monday, BTCM said it would invite its customers over the coming months to open Volt bank accounts in a bid to provide enhanced security and real-time trading experiences.

Instead of depositing to BTCM trust accounts, the exchange’s customers will be able to utilize the neobank’s accounts, embedded within the exchange’s environment. Security is front of mind for the exchange, which exposed the names and email addresses of over 270,000 users when it sent out mass emails in error.

Deposits in Volt accounts are insured up to A$250,000 per customer under Australia’s Financial Claims Scheme.

The partnership marks a first of its kind in the country, the companies said. It also follows a recent Senate inquiry into accusations that traditional Australian banks were “de-banking” cryptocurrency operators by denying them core banking services.

“I think it’s a shot in the arm for financial innovation in Australia,” Caroline Bowler, CEO of BTCM, told CoinDesk via Telegram. “The whole process took about three years. It was a commitment from both of us to see this through.”

Neobanks, also known as digital banks, began launching in Australia in 2018 after legislative changes to the country’s banking sector. Volt began offering its services in 2019 after obtaining an unrestricted Authorized Deposit-Taking Institution license and claims to be Australia’s first neobank.

“The first is always the hardest to get done,” said Bowler. “This partnership shows it is possible for regulated entities in Australia to partner with the right crypto providers or other fintechs.”

BTCM services more than 325,000 Australian customers and has risen to one of the country’s top marketplaces for crypto trading, per trade volume.


Please note that our privacy policy, terms of use, cookies, and do not sell my personal information has been updated.

The leader in news and information on cryptocurrency, digital assets and the future of money, CoinDesk is an award-winning media outlet that strives for the highest journalistic standards and abides by a strict set of editorial policies. In November 2023, CoinDesk was acquired by Bullish group, owner of Bullish, a regulated, institutional digital assets exchange. Bullish group is majority owned by; both groups have interests in a variety of blockchain and digital asset businesses and significant holdings of digital assets, including bitcoin. CoinDesk operates as an independent subsidiary, and an editorial committee, chaired by a former editor-in-chief of The Wall Street Journal, is being formed to support journalistic integrity.

Sebastian Sinclair

Sebastian Sinclair is a CoinDesk news reporter based in Australia.

Learn more about Consensus 2024, CoinDesk's longest-running and most influential event that brings together all sides of crypto, blockchain and Web3. Head to to register and buy your pass now.

Read more about