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Online game developer Bigpoint’s 330m users can now buy virtual goods with bitcoins

(@emilyspaven) | Published on September 18, 2013 at 18:02 BST

German online game developer Bigpoint now allows users to purchase in-game virtual goods using bitcoins.

The company, which was founded in 2002 and now has over 330 million users, was one of the first companies to introduce the free-to-play model in online gaming in Europe. This means users don’t have to pay a subscription fee to play browser-based games; payment is only necessary when the players want to buy virtual items that will help them progress faster.

“When you think about it, since our business revolves around virtual goods, it makes sense for us to implement the most popular virtual currency as a payment method,” said Khaled Helioui, CEO of Bigpoint.

He went on to explain that the company already had a large payment system in place, which accepted money from a number of third-party payment providers across the world. “Actually, to date, we have over 220 payment services integrated in our API and we are always on the lookout to find relevant and interesting payment methods for our users.”

The company decided to use BitPay as its bitcoin payment processor so it could reach even more people. BitPay, which recently announced it has over 10,000 merchants in its network, supports over 30 currencies, which Helioui enthuses is more than PayPal supports.

Gut feeling

Bigpoint is available in over 150 countries (and over 30 languages), but the company decided to initially launch the bitcoin payment method in Germany and the US. This test period obviously proved a success as bitcoin is now accepted across all the company’s games and most of the countries it covers.

“Usually we have a gut feeling about how a new feature or offering is going to go, but this is so special and so unique that honestly, we don’t know what’s going to happen,” Helioui said.

He thinks bitcoin has a lot of potential on Bigpoint as many of its users are tech-savvy young adults who don’t have credit cards and are already interested in digital currency.

In fact, Helioui believes so much in the potential of bitcoin that he’s giving those who pay in the digital currency a 5% bonus (they get 5% more virtual goods than they would if they paid with other payment methods). “We’re not only waiting for people to use bitcoins, we are actively encouraging them to because we believe it will help to drive our business forward.”

bigpoint-bitcoin
Bigpoint users can now pay in bitcoins.

Cost savings

While bitcoin will enable more people to play Bigpoint’s games, it also benefits the company in another way – by cutting costs.

Payment processing fees for traditional currencies vary greatly from one country to the next, but Helioui asserts they are all “obscene” compared with the cost of accepting payment in bitcoin (BitPay’s payment processing fees start from 0.99%).

He explained that integrating the bitcoin payment system was “surprisingly easy and frictionless” and said he can’t see any downsides for Bigpoint or its users.

“I’d rather have our players use bitcoin in the virtual worlds we create than local currency. It removes a lot of hassle – both for us and them.”

The future

Helioui revealed the company is currently working hard with HBO on creating the Game of Thrones game and expects it to launch at some point next year.

He said that, considering how popular Game of Thrones is, Bigpoint really wants to take time creating the game and make sure it reaches the expectations of the show’s fans. He added:

“Hopefully by the time the Game of Throne game launches, we can say a decent percentage of our users’ payments are being made in bitcoins.”

bigpoint-game-of-thrones
Helioui hopes a lot of users will be paying in bitcoin by the time the Game of Thrones game is released.

Marco Santori, chair of the Bitcoin Foundation’s regulatory affairs committee, suggested the online gaming industry is an area in which bitcoin could really flourish. “As bitcoins gain adoption in the mainstream, developments like this remind us how well suited bitcoin is for the virtual economy.”

He said he couldn’t see any real reason why any other form of currency or method of payment would be better suited than bitcoin for this particular purpose.

From a legal perspective, Santori said Bigpoint is unlikely to face any legal consequences in any of the countries that have addressed the “bitcoin question” so far, such as the UK, Germany, Canada and the US.

“Certainly in the US, there are almost no legal consequences. Under the March FinCEN guidance, Bigpoint are users of virtual currency and so there are no money transmission obligations on their part,” he added.

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